Privacy Policy

Introduction

Welcome to AutoNest and Auto Accessories ("we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase through our website or interact with our services. By using our website and services you agree to the practices described in this policy.

Scope

This policy applies to information collected through our website, mobile applications, customer support, phone and email communications, and any other services we provide (collectively, the "Services").

Information We Collect

Information you provide

When you create an account, place an order, subscribe to our newsletter, request support, or otherwise communicate with us, you may provide:

  • Full name
  • Shipping and billing address
  • Email address and phone number
  • Payment method details (processed by our payment provider)
  • Order history and preferences
  • Messages and support requests

Automatically collected information

When you interact with our Services, we may automatically collect information about your device and use of the Services, such as:

  • IP address and general location (city, country)
  • Device type, browser, operating system
  • Pages viewed and actions taken on the site
  • Referring site and search terms

Third-party information

We may receive information about you from third parties, such as payment processors, shipping providers, or analytics services. We combine that information with information we collect directly.

How We Use Information

We use the information we collect for purposes that include:

  • Processing and fulfilling orders, including shipping and payment processing.
  • Communicating with you about orders, products, promotions, and support.
  • Improving, personalizing, and optimizing our Services and product offerings.
  • Preventing fraud and ensuring the security of transactions.
  • Complying with legal obligations and enforcing our policies.

Sharing and Disclosure

We do not sell your personal information. We may share information with:

  • Service providers: third parties who perform services on our behalf, such as payment processors, shipping carriers, marketing platforms, and analytics providers.
  • Business partners: trusted partners for joint promotions or co-branded services (only with your consent where required).
  • Legal and safety: when required by law, to comply with a subpoena, court order, or other legal process, or to protect rights, property, or safety.
  • Business transfers: in connection with a merger, acquisition, sale of assets, or bankruptcy, information may be transferred as part of that transaction. We will require any acquirer to respect this Privacy Policy.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and legal requirements.

Your Rights

Depending on your location and applicable law, you may have rights related to your personal data, including:

  • Accessing the personal information we hold about you.
  • Requesting correction of inaccurate information.
  • Requesting deletion of your personal information (subject to legal exceptions).
  • Objecting to or restricting certain processing activities.
  • Requesting a copy of your data in a portable format.

To exercise these rights, contact us using the contact details below. We may ask you to verify your identity before acting on requests.

Third-Party Links and Services

Our website may contain links to third-party websites or integrate services provided by third parties. These third parties have their own privacy practices. We are not responsible for their content or privacy policies; please read their policies before providing personal information.

Children

Our Services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected data from a child in violation of this policy, please contact us and we will take steps to remove the information.

International Transfers

Information we collect may be stored and processed in India or other countries where our service providers operate. By using our Services, you consent to the transfer and processing of information in those locations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with a revised effective date. We encourage you to review this page periodically.

Contact Us

If you have questions or requests regarding this Privacy Policy, please contact:

AutoNest / Auto Accessories
Email: [email protected]